Look at the pain points that matter the most to you!
Public Relations Specialist
This may not sound huge to some folks, but to someone who creates presentations for tenure events, like service awards or retirement parties… photo management is a nightmare. The fun part for the honored individuals is being able to see all the fun memories throughout their years with the company but for the person putting this together… it’s not so fun. Sorting through 20+ years of pictures with inconsistent tagging, labeling, and filing makes a simple task never ending. I should also mention we are a non profit healthcare facility without unlimited financial resources. I feel like there should be some sort of software where you can mass upload photos and facial recognition can tag the employees (similar to Facebook). Making it easy to search and find them.
Hannah
Clinical Social Worker
One of the biggest problems I face in my work as a clinical social worker is managing my caseload effectively while ensuring each client receives personalized, timely support. Due to the large number of clients and administrative work involved, I often struggle to keep track of case notes, follow-up dates, and essential documentation, which leads to gaps in client care and increased stress.
Ashley Fowler
Manager
The biggest pain point we see today is the silos in supporting health care as a whole. Each department in a single health system can be so disparate from the other that it makes supporting the continuum of care more difficult than it should be. It also makes the support of each department from a technology department even more difficult.
Adam
Project Manager
There are a lot of tasks being streamlined in day-by-day by leadership and upper-management. There isn't consistency on how this is being delivered, so it can feel very overwhelming for the project team. As the project manager, I try to organize things into realistic timelines, but it's hard with the current oversight and software.
Cynthia
Dentist
As a dentist, one of the daily challenges I face is managing the anxiety and discomfort of patients. Despite all the advances in technology and pain management, many patients still come in with a lot of fear about dental procedures. This can make it really difficult to work efficiently and effectively. I wish there was a way to completely eliminate or at least significantly reduce this anxiety from the start. Whether it's through better communication, advanced sedation options, or innovative techniques that minimize discomfort, finding a solution that helps patients feel more at ease would make the entire process smoother and more pleasant for everyone involved.
Fatty
Basically the abuse of younger residents
Blissful
senior client manager
Monthly reporting. We have multiple clients and contacts that need monthly reporting delivered each month.
sean kells
Administrator
There is a constant change and increase in government regulations requiring exorbitant administrative overload and thereby decreasing provider time focusing on the care of patients. At the same time administrative burden is increasing, reimbursement for patient care is decreasing.
Donna Newton
physical therapist
I wish I could get rid of my debt! I work hard and have a hard time getting paid on time being an independent contractor. It has made it difficult to save and pay bills on time. Then I have to pay for school out of pocket so I am working to save for work.
Corneliius
Administrator Healthcare
The biggest problem we have at our Home Healthcare company is that our marketing strategies to increase our patient census with those who have Medicare Part A & B is aggravating. The refferral programs that hospitals partake in only favor those who show them extra attention by sending over food or doctors that only want certain companies because they have personal relations to them outside of work. Our problem is that we are not getting enough publicity from hospitals and other healthcare organizations to refer their patients to us.
Arnel
CFO
The biggest pain point is making sure we have correct insurance information and verify that so we have all the needed approvals and know how much to collect from the patient.
Jason
Vascular Technologist
Patient scheduling is often inaccurate i.e. patient's given a different day and time than what is on my schedule. This leads to longer wait times for patients. This also leads to mistakes in my reports, as I feel rushed to finish them quickly in order to take the next patient. In addition, the physician I work for insists on still using paper charts. This is a huge waste of paper, and leads to inconsistencies in charting. For example, post-it notes with pertinent information getting lost, or notes not being dated.
Clinical Director
The biggest pain point that I face daily are training staff for our new AI software. There are many team members that struggle with learning basic functions and this leads to delays.
G
National clinical director
Not enough mental bandwidth for all my to-dos
Shannon Liem
IT Supervisor
Data Security and Privacy Problem: Ensuring the protection of sensitive patient data against breaches and cyber-attacks. Impact: Potential legal ramifications, loss of patient trust, and financial penalties. Problem: Providing adequate support and training for healthcare staff on IT systems. Impact: Inefficient use of IT systems and increased support requests.
Christopher A Harper
Activity Director
Community involvement at nursing homes seems to be waning dramatically. The motivation for residents to participate in activities is also waning. It has been happening since before COVID-19 began, and I am not sure why. Other activity directors have had the same problem all over the US. If this lack of motivation can be pinpointed, we can make the lives of so many people so much better.
Mary Cooper
Physical therapist; small business owner
I specifically am a physical therapist for animals. The most common issue we deal with is lack of education/awareness that our field/specialty area exists, therefore we're constantly having to justify what it is that we do to owners and veterinarians. Because of this, we unfortunately do not get as many referrals as we would if I were to be a human PT.
Tash BC
Director of Operations
The debt people have to go in to get services they need is absurd. I love being able to help but the amount of pain we cause in the process is ridiculous. Insurance companies setting hoops for patients to jump through, increasing costs is unnecessary. Doctors should treat. Not insurance agents. Not income.
LK
Owner/CEO
In regards to billing insurance for healthcare. Under the current Medicaid billing system, we are not allowed to charge a fee when a patient with Medicaid no shows, cancels, or reschedules their appointment. Pair that with an average 50% no show rate for patients with Medicaid and that adds up to us losing a lot of revenue per provider.
Jessica Fox
Owner
Training and consulting can be expensive and it can be challenging for healthcare facilities to quantify the exact value the training provides. Having strong ROI data can be an essential differentiator when completing for clients.
Dawn
Head of Marketing
Better collaboration better FDA and industry. It would help innovation and patient care
kris rothleutner
Pharmacist
Pharmacy is riddled with issues. Prescription errors are rampant, largely due to illegible handwriting. Insurance companies frequently deny coverage or alter medications arbitrarily. Pharmacists are overworked and underpaid, often tied up with administrative tasks and customer complaints. The opioid crisis complicates matters, with tight regulations creating a precarious balance between providing necessary medications and preventing abuse. Additionally, electronic health records, intended to streamline processes, often malfunction and are incompatible across systems, wasting valuable time.
Riley
I own a medical billing company that provides medical billing to private practice physicians. The amount of technology that has become available has only increased the workload. I feel that I spend more time responding to error that the mega billing software has than having the time to actually get the claims paid.
Carla M Truitt
Speech-Language Pathologist
Reimbursement rates are for untimed codes, which puts pressure on us to provide services in less than 30 minutes.
Kasha Mustin Herek
Acupuncturist
Charting is always my pain point. I wish that there were better charting softwares designed around acupuncture professionals so that I could chart more efficiently and effectively. Especially for notating acupuncture points used in session. My other complaint is the struggle for getting paid for acupuncture via insurance. It always feels like a battle and justification for care. I don’t think this is unique to acupuncture, but it really feels like insurance works in every way AGAINST people, both providers and clients.
Z
Scheduler
I have such a problem with my industry not paying workers what they are worth. This is why they have such shortages in doctors, nurses, etc. It makes my job harder as a patient scheduler to have to hear the patients complain about not being able to see a doctor or get a new doctor but they are paying an arm and a leg for healthcare...
Elissa
I wish we can make it easier for old aged patients to be able to access certain sites without it being too complicated for them.
JS
Director of Clinical Services
I wish there was a way to preview Continuing Education courses to determine if they’re engaging before purchasing them.
Alexis L
Speech Therapist
As a former school speech therapist, I find Epic more user-friendly than other programs. Our outdated Medicaid billing and progress monitoring systems cause double documentation, affecting many therapists and social workers. We need: 1. A system combining progress monitoring and Medicaid billing. 2. Automatic import of progress into IEPs. 3. Automated reminders and email updates for parents.
Evening_Pen2029
Caregiver
I work in a hospital as a CCT and I can't get the smell off of me. It's some mix of the nitrile gloves and hand sanitizer and general bodily fluid smell even though I always double glove and gown while cleaning patients. I thought the sanitizer was getting under my nails but I've been cleaning my hands like crazy and washing every square inch of my body but it won't go away. It sucks when I'm trying to sleep and randomly get a whiff of some hospital stench. Any tips?
topiary566
Resident
I'm officially done with the AMA. We have major problems in medicine today, private equity buying up health groups and pillaging them, abusive working conditions for residents while mid-levels with online degrees make twice their salary, and increasing corporatization reducing physician autonomy. But what does the AMA focus on? An article titled "How the Use of BMI Fetishizes White Embodiment and Racializes Fat Phobia." These are not serious people. I'm not giving them another cent. Someone needs to start an organization that actually addresses patient care and macro-level healthcare problems.
Username unknown
Student
Why is EHR software so bad? Every time I interact with EHR systems during my rotations, I'm baffled by how clunky and unintuitive they are. It feels like these systems were designed in the 90s and never updated. EHRs seem to make our jobs harder instead of easier, taking away from patient care as we wrestle with outdated software. The interoperability issues are the worst, it's 2024, and we’re still faxing documents because different systems can't communicate seamlessly. Is it the vendors, the hospitals, or the regulations causing this mess? I'd love to hear insights or horror stories from those who've dealt with this longer. Maybe even some success stories if they exist!
kcazyz
Our biggest problem is our workflow. We struggle to get everyone on the same page, share information, understand expectations, and work as a cohesive team. Instead, people do their own thing, which causes no one to communicate and things getting overlooked.
Kras
There is no easy way to compare pricing for healthcare equipment of any kind. If you want to compare you need to go on each site and check for yourself. I wish there was a way for it all to be in one place.
Shloimy
There is no easy way to find contacts, it’s all through friends or chats, if there was a system that had everything from vendors, recruiters, staffing agencies, etc. That would make the whole process a lot more seamless.
Nurse
Staffing shortages are a major issue for nurses. When our units are short staffed, it means each nurse has to take on a heavier workload. We end up feeling stretched thin, rushing from one patient to another, and struggling to give each person the attention and care they need. This needs to be fixed.
Chelsea Luz
This cyberattack disrupting insurance processing at pharmacies is causing chaos for healthcare businesses. Patients are being forced to pay out of pocket for critical care because insurance claims aren't going through. It's not just affecting one pharmacy, it's a widespread issue impacting multiple states. How can I ensure patient care isn't compromised while dealing with cyber threats?
James
It's disheartening to see patients wait for hours in the emergency room due to overcrowding and limited resources.
Maya
