Pain Points

Technology Development

Manager

The biggest pain point we see today is the silos in supporting health care as a whole. Each department in a single health system can be so disparate from the other that it makes supporting the continuum of care more difficult than it should be. It also makes the support of each department from a technology department even more difficult.

Adam

Accounting

Accountant

My biggest issue is that I rely on clients providing me with their tax paperwork in order to prepare their returns. They often procrastinate or have trouble locating the documents resulting in a backlog of returns that need to be prepared last minute before the due date.

Paul

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Insurance

Assistant Vice President

The lack of consistency in storing our correspondence on client activity.

Kelli

Creative Director

Developing a standard for the companies communications and procedures so everybody is on the same page.

Jason Samocki

Nonprofit

Charity

Controller

We have many different data sets that need to go into our CRM that it is difficult to both record and reconcile things in a timely fashion.

Bob

President

Sometimes it takes a long time to get payments from my clients. It would be helpful if the payments could come more quickly.

David Bennett

Customer Service representative

The biggest pain point is successfully getting customers👀transferred to the correct department. There's a policy in place that calls for agents to attempt to provide a resolution without transferring; so it makes it hard to move the customer to the right queue as you will need to obtain permission to transfer even when necessary.

Ria

Legal

Legal Services

Director

Lack of training on some core functions of my job

Steve

Management

Business analyst

The biggest pain point is different departments not willing to help out others. They always say they have no time or resources when they do.

Stephen

marketing

the problem we face daily is irregular signature by the customers, my try all our best to make sure they get there signature right, even though we still show them on the screen

emmanuel

senior client manager

Monthly reporting. We have multiple clients and contacts that need monthly reporting delivered each month.

sean kells

IT officer

One big issue we face is getting new technology to work smoothly with our old systems. This often causes delays and problems with data, making it hard for us to update our services quickly. A straightforward solution that helps new and old systems work together seamlessly would make a huge difference for us

Colt Philips

Finance advisor

Constant change in technology. It moves so fast and it’s hard to keep up

Mike

Director

I would like for banks to explore new payment options and security on agile platforms.

Chakeitria Clark

Administrative

Support

Logistics Manager

My biggest problem is inventory management and keeping accurate and up-to-date inventory levels. Many companies rely on manual tracking and periodic counts, which are often incorrect and time-consuming.

Director of Communications

Given our junior analysts the tools they need to create presentations that are beautiful, on brand, follow design best practices, and can be put together quickly.

Margaret

Fintech

IT Director

Dealing with vendor management and managing contracts in one place.

rm43

Invesments

Equity Trader

Access to cheap capital. Capital costs(margin rates) have increased substantially over the past 36 months. Without access to low cost capital, expenses increase significantly. Consequently, returns decrease and in order to compensate, positive returns on capital must be that much greater.

Brendan

Hospitality

Hotels

General Manager-hotel

1) The hospitality industry often experiences high turnover rates, making it difficult to maintain a stable workforce. During peak seasons, the demand for staff increases, exacerbating the problem. Hotel jobs often require working nights, weekends, and holidays, which can be unappealing to potential employees seeking a better work-life balance. 2) Managing high fixed costs, such as property maintenance, utilities, and staff salaries, while also dealing with variable costs like marketing and customer service enhancements, can strain a hotel's budget

Sam Sandhu

Tourism

Agencies

Travel agency owner

My biggest pain point is combining information and pricing from multiple suppliers into one cohesive, professional looking quote. I wish there was an easier way to do this. Every supplier uses different formats so simply copying and pasting doesn't work. I wish there was a way to pull this information easily from the webpage and have it neatly inserted into my quote email.

Amy

Medical

Administrator

There is a constant change and increase in government regulations requiring exorbitant administrative overload and thereby decreasing provider time focusing on the care of patients. At the same time administrative burden is increasing, reimbursement for patient care is decreasing.

Donna Newton

Fashion

Owner

The biggest pains that I face daily are clients who believe that they are my only client that I work with. I will receive emails, texts and phone calls both before and after hours and I have had to gently remind them of my boundaries, as I was starting to burn out on top of not being present with my son on my scheduled time ogg.

Indira

Medical

physical therapist

I wish I could get rid of my debt! I work hard and have a hard time getting paid on time being an independent contractor. It has made it difficult to save and pay bills on time. Then I have to pay for school out of pocket so I am working to save for work.

Corneliius

Real Estate

Administrative

Senior Manager

Coming up with new technology that we can implement to make our processes faster thus being able to take on more transactions.

LAURA MAR

Hospitality

Hospitality Events

Host

As a host, one of the biggest problems I face at work is managing guest reservations and seating arrangements efficiently. The constant influx of guests, coupled with last-minute changes and requests, makes it challenging to keep track of reservations and ensure smooth seating operations. This issue often results in delays, double bookings, and dissatisfied guests, which negatively impacts the overall dining experience.

Nick

Administrative