Retail
Brick and Mortar

Owner

I run a souvenir shop in a tourist hotspot, and am constantly faced with customers haggling for discounts. It's frustrating because they wouldn't do this at larger retailers. Each discount request hurts my business. Despite standing firm, I'm drawn into unnecessary debates about pricing. Any tips on handling this?

Tim

Priority level

Willing to pay for solution

Value Reasoning

Current process

Flaw in current process

Impact

Attempts at solving

Ideal solution

Value reasoning