Currently, The lack of response on Slack between team members & upper management causes delays in our ability to resolve issues quickly & efficiently for our clients. We also have an issue with proper documentation that makes it extremely difficult to know exact procedures when handling bugs across platforms.
Sarah Lisenby
Priority level
7/10
Willing to pay for solution
100
Value Reasoning
It would make the processes less frustrating & more efficient.
Current process
They are attempting to create a process for documentation.
Flaw in current process
There is no set time schedule or delegation for who or when it will get written.
Impact
Attempts at solving
Ideal solution
Value reasoning
It would make the processes less frustrating & more efficient.