Engineering
Software Engineering

Integration Specialist

Currently, The lack of response on Slack between team members & upper management causes delays in our ability to resolve issues quickly & efficiently for our clients. We also have an issue with proper documentation that makes it extremely difficult to know exact procedures when handling bugs across platforms.

Sarah Lisenby

Priority level

7/10

Willing to pay for solution

100

Value Reasoning

It would make the processes less frustrating & more efficient.

Current process

They are attempting to create a process for documentation.

Flaw in current process

There is no set time schedule or delegation for who or when it will get written.

Impact

Attempts at solving

Ideal solution

Value reasoning

It would make the processes less frustrating & more efficient.