1) The hospitality industry often experiences high turnover rates, making it difficult to maintain a stable workforce. During peak seasons, the demand for staff increases, exacerbating the problem. Hotel jobs often require working nights, weekends, and holidays, which can be unappealing to potential employees seeking a better work-life balance. 2) Managing high fixed costs, such as property maintenance, utilities, and staff salaries, while also dealing with variable costs like marketing and customer service enhancements, can strain a hotel's budget
Sam Sandhu
Priority level
Willing to pay for solution
$499
Value Reasoning
Less strain on the hotel and the hotel will run smoothly.
Current process
Having other employees try to fill as many employment gaps as possible with extra shifts, overtime, etc.
Flaw in current process
Unappealing to current employees who then are worked and seek a better work-life balance.
Impact
Attempts at solving
Ideal solution
Value reasoning
Less strain on the hotel and the hotel will run smoothly.