1) The hospitality industry often experiences high turnover rates, making it difficult to maintain a stable workforce. During peak seasons, the demand for staff increases, exacerbating the problem. Hotel jobs often require working nights, weekends, and holidays, which can be unappealing to potential employees seeking a better work-life balance. 2) Managing high fixed costs, such as property maintenance, utilities, and staff salaries, while also dealing with variable costs like marketing and customer service enhancements, can strain a hotel's budget
Sam Sandhu
Current process
Having other employees try to fill as many employment gaps as possible with extra shifts, overtime, etc.
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Flaw in current process
Unappealing to current employees who then are worked and seek a better work-life balance.
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Impact
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Attempts at solving
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Ideal solution
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