People think what I do is a scam whenever I contact them. And then the state office tries to furthermore make it bad by convincing clients not to work with me and changing things to make my job harder.
LAKEISHA L CHRISTIAN
Priority level
very
Willing to pay for solution
00
Value Reasoning
There are a lot of people in Arkansas that need this money returned to them. And if half of them don't believe me, the state will just keep holding onto their funds drawing interest.
Current process
I try to provide full transparency allowing clients to see the accounts that they are due money from. There's really nothing I can do about the problem state office is causing me.
Flaw in current process
My current process doesn't work because they want to see more verification.
Impact
Attempts at solving
Ideal solution
Value reasoning
There are a lot of people in Arkansas that need this money returned to them. And if half of them don't believe me, the state will just keep holding onto their funds drawing interest.