VP of Client Support
While our app provides manual, self-service password reset options, password requests continue to make up +- 10% of support requests. What are ways you have reduced or eliminated these types of requests from your support queue?
Jon Jackson
Priority level
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Willing to pay for solution
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Value Reasoning
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Current process
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Flaw in current process
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Impact
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Attempts at solving
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Ideal solution
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Value reasoning
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